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AI Chatbot

An assistant available 24/7 who knows your business

Intelligent chatbots for customer support, lead qualification or internal assistant. No generic answers: AI trained on YOUR data.

What we guarantee

Clean and documented code

You get everything. Zero technical dependency.

Guaranteed on-time delivery

We commit to a date. We deliver.

Training included

Videos + workshops to master your tools.

Post-delivery support

We stay available after go-live.

Why deploy an AI chatbot?

67% of clients prefer self-service to human interactions for simple questions. A well-designed chatbot responds instantly, 24/7, and frees your teams for complex requests.

  • Answer instantly to frequent questions (24/7/365)
  • Qualify your leads automatically before commercial contact
  • Reduce your customer support load by 30 to 50%
  • Offer a modern and differentiating experience

Why PeakLab?

Because we write quality code, we make our clients autonomous, and we build apps that generate cash. Period.

Types of chatbots we develop

Adapted to each use case

01

Customer support chatbot: FAQ answers, intelligent escalation to human

02

Qualification chatbot: Lead scoring, automated appointment booking

03

Internal assistant: Query your document base in natural language

04

E-commerce chatbot: Product advice, order tracking, customer service

05

Custom chatbot: Business-specific use cases for your activity

06

Multi-channel integration: Website, WhatsApp, Messenger, Slack...

They trusted us

Not promises. Results.

"Plateforme solaire repensée pour automatiser les démarches et accélérer la gestion des projets."

-60 %
De temps administratif
+40 %
De chiffre d'affaires généré
Alexandre d'Auvigny
Alexandre d'Auvigny
Co-fondateur chez Solteo

"Outil d’analyse automatisé des marges et remises pour un pilotage plus rapide et précis."

+50 %
De productivité
24 000€
Par an d'économies
Victor Ottavi
Victor Ottavi
CEO chez ODD Pharma

"Création d’une plateforme e-commerce moderne pour tous les services du groupe."

+35 %
De taux de conversion
+22 %
De panier moyen
Fabrice Ducarme
Fabrice Ducarme
Chef de projet chez Celeste
Victor Ottavi
"On est passé de 1h par dossier à 15 minutes. ROI x4 en 3 mois."
30 → 300clients/collaborateur
75%de temps économisé
30K€ → 120K€investis → récupérés
Victor Ottavi
Victor Ottavi
CEO chez ODD Pharma
Read the full case →

Our 5-phase approach

1

Understanding

< 1 week

Kick-off, needs analysis, functional specs

2

Design

1 week

Mockups, architecture, technical choices

3

Development

2 weeks

Dev sprints, regular reviews, client demos

4

Delivery

1 week

Testing, training, go-live, documentation

5

Iteration

Ongoing

Evolutions, new features, support

Conversational AI, not decision tree

Our chatbots use generative AI to understand intentions and formulate natural answers. They learn from your documents and improve with usage.

> 70%
autonomous resolution rate
< 3 seconds
response time
Integration
with your CRM/ticketing

Chatbot Resources

Best practices to deploy an effective chatbot

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Ready to launch your project?

30 minutes to understand your needs and give you a clear roadmap. No commitment.

Frequently asked questions

"Can the chatbot answer complex questions?"

It answers questions covered by your knowledge base. For complex cases, it escalates to a human with conversation context.

"How to train the chatbot on my data?"

We integrate your FAQ, documentation, and business data. The chatbot then improves with real conversations.

"On which channels can I deploy it?"

Website (widget), WhatsApp Business, Messenger, Slack, Microsoft Teams, or integrated into your application.

"How much does a chatbot cost?"

From €5,000 for a simple FAQ chatbot. Advanced chatbots with CRM integrations: €10,000 to €25,000.

"Who manages maintenance?"

We offer monthly follow-up: conversation analysis, answer improvement, addition of new knowledge.

Themoneyisalreadyonthetable.

In 1 hour, discover exactly how much you're losing and how to recover it.